Frequently Asked Questions
Common questions about workplace investigations in Tasmania and how we work.
What is a workplace investigation?
A workplace investigation is a formal process used to examine allegations of misconduct, bullying, harassment, discrimination, or other workplace issues. An independent investigator gathers evidence, interviews relevant parties, and produces a written report with findings and recommendations. The goal is to establish the facts objectively and fairly.
Why should I use an independent investigator rather than conducting the investigation internally?
An independent investigator removes any perception of bias and protects your business from claims that the process was unfair. It also ensures the investigation is conducted to a professional standard — which is especially important if findings are later challenged in legal proceedings or at the Fair Work Commission.
How long does a workplace investigation take?
Timelines vary depending on the complexity of the matter, the number of witnesses, and the availability of parties. A straightforward matter may be completed in two to four weeks. More complex investigations can take longer. We discuss expected timeframes at the outset and keep you informed throughout the process.
Are investigations confidential?
Confidentiality is a cornerstone of our investigations. All parties are asked to keep the process confidential, and our reports are provided only to those who need to receive them. We take privacy obligations seriously and handle all information in line with Australian privacy law.
What areas do you service?
We are based in Hobart, Tasmania, and regularly work with businesses across all of Tasmania — including Hobart, Launceston, Devonport, Burnie, and regional and rural areas. We also offer remote investigative services to businesses throughout Australia.
Do you handle both small businesses and larger organisations?
Yes. We work with businesses of all sizes — from small local Tasmanian businesses to larger organisations. Our service is always tailored to the specific circumstances of the matter.
What happens after the investigation is complete?
We deliver a written report outlining the allegations, the evidence gathered, our findings, and recommendations. You then use those findings to make informed decisions about next steps — such as disciplinary action, policy changes, or conflict resolution measures. We can also advise on what those next steps might look like.
What is conflict resolution and how is it different from a formal investigation?
Conflict resolution is a proactive, facilitated process aimed at resolving underlying workplace tensions before they escalate into a formal complaint. As trained negotiators, we offer a dedicated conflict resolution service that can often address workplace issues more quickly and cost-effectively than a full investigation.
What does "trauma-informed" mean?
A trauma-informed approach means we recognise that those involved in workplace incidents — particularly complainants — may have experienced distress, and we conduct interviews and the overall process in a way that prioritises their wellbeing, dignity, and safety. This leads to better outcomes for all parties and more reliable evidence.
How do I get started?
Simply contact us for a confidential, no-obligation discussion. We will listen to the situation, explain the options available, and help you determine the best path forward for your business.
Still have questions?
We're happy to chat through your specific situation. Get in touch for a confidential, no-obligation conversation.